Frequently Asked Questions

Find out why consolidating your student loan payments may be the best option for you

Are you consolidating my loans?

No. Your federal loans are consolidated by the Department of Education.

Do you pay my lenders for me?

No. Your payment goes directly to the Department of Education (they are the ones guaranteeing your loan consolidation) or your new assigned servicer.

Can I do all of this on my own?

Yes, you can attempt to do this all on your own. However, it can be complicated and we find that most people that try to do it on their own end up contacting us anyway to finish.

In addition, each lender has different re-filing requirements and you must stay on top of it, or you can be kicked out of their program. Our software keeps everything up to date and notifies us of when the next filing is due.

Do you have a guarantee?

Yes. We guarantee that if we are not able to assist you through our document preparation, you will get your money back. What we cannot guarantee is whether or not you pay your monthly installments on time. We also can’t guarantee what your loan payment will be. That is completely up to the banks and Department of Education. However, for federal loans, we have a calculator that gives us a good estimated payment and lets us know whether or not you qualify. If we can do nothing for you, you will not be charged, and if you were already charged, then you will get your money back.

What happens after I've been enrolled?

You will be introduced to your Case Manager. This will be the person who will support you throughout the process. They handle the paperwork and the everyday needs required to manage your student loan debt. They are available Monday – Friday 9:30am to 6:30pm CST, and are always willing to help!

How long will this take?

15 minutes – that’s it. We will determine your eligibility for loan forgiveness or reduced payments through enrollment in an income based repayment plan. We will work with you to determine which of these options fits your student loan profile.

Is it true that my loan can be forgiven?

Yes. Every federal student loan has the opportunity to be forgiven. However, there are requirements for this. You must file every year on time and never miss a payment. If you do this and your loans are not paid off after 25 years then the remainders of your federal student loans are forgiven, and if you are in the service industry (non-profit, military, government etc.) you can have them forgiven in 10 years.

Currently, private lenders are not required to forgive any education loans. However, there are a few bills in place currently that are awaiting legislation that will require private lenders to have some sort of loan forgiveness option as well. Only time will tell.

When can I start?

RIGHT NOW. Take our Free Assessment today to get started!

Get Your Free Assessment

  • Need to speak to a representative now? Give us a call at (800) 755-7143.